How to Apply a Discount Code to an Existing Subscription

Discount codes can only be entered at checkout, so they cannot be added to a subscription that is already active. To use a code on an existing paid plan, you need to cancel your current subscription and resubscribe, entering the code during checkout.

Cancelling does not delete your instance or your workflows. Your instance keeps running until the end of your current billing period.

Steps to Apply the Discount Code

1. Go to https://app.n8n.cloud/magic-link and log in with the email address registered to your account. You'll receive a login link by email. For detailed instructions check: How to Access the n8n Admin Panel.

2. Select Manage in the top navigation, then open the Workspace tab.

3. Under Current plan, select Cancel plan and confirm. Your instance will remain running until the original end date of your plan.

4. Select Resubscribe.

5. Choose the plan you want (Starter or Pro) and the billing period (Monthly or Annually) using the toggle at the top right.

   IMPORTANT: Some discount codes are restricted to a specific plan or billing period, so check the terms of your code before selecting. If your code is yearly-only, make sure Annually is selected.

6. If you are on a Pro plan, use the stepper next to the execution count to select the same execution volume you had before, or a different one if you want to change it.

7. On the checkout page, select Add discount in the order summary and enter your code exactly as provided, with no extra spaces or characters.

8. Confirm the discount is reflected in the order summary before you pay. The Subtotal and Due today amounts should both update to show the reduced price.

9. Complete the payment. Your new subscription applies immediately.

Troubleshooting Common Issues

• The code is rejected as invalid. Check that the code has not expired and that your selected plan and billing period match the terms of the code — many codes only apply to a specific plan or to yearly billing. Also confirm you are logged in with the email address registered to your account.

• You can't find the "Add discount" option. It appears in the order summary on the checkout page, directly under the subtotal. If you have already completed payment, the code can no longer be added to that subscription.

• You already resubscribed without the code. The discount cannot be applied retroactively. Contact support at help@n8n.io to discuss your options before cancelling again.

• You have unused time left on your current plan. Resubscribing starts a new billing period from the day you check out. If you have a significant amount of prepaid time remaining, contact support at help@n8n.io before cancelling so we can advise on the best approach.

For additional help, feel free to reach out to our support team with details of the issue, including any error messages you encounter.