Refund policy
In this article group
- How can I change my billing country?
- How do I get a refund for incorrectly charged VAT?
- How can I change my billing address?
- Can I have a separate billing email address?
- Is it possible to exclude VAT upon payment?
- Where can I find my invoices and add a VAT number?
- Can I receive my receipt as a PDF?
- How to Apply a Coupon Code
- My payment is failing / trouble with credit card
- I accidentally deleted my n8n workflow
- Can I get billed in a different currency?
- Payment error codes
- How to subscribe to a paid plan after a trial ends
- How to Download a Previous Receipt
- Can I pause/postpone my Cloud subscription?
- How to change the VAT number on my subscription?
- Changing your plan: billing and proration
For monthly n8n subscriptions, customers are entitled to a refund for that month’s payment if it is requested within 14 days of the billing date. The n8n account must be cancelled to qualify for this refund. n8n is not obligated to provide a refund beyond this scope.
Please see our Self Serve terms of use for more information on payment terms.