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How to transfer ownership of your n8n instance to another e-mail

Updated by George

Overview

This article explains how the n8n owner can transfer account ownership by changing their sign-in email from within the instance, and what to do if you encounter conflicts.

Note: When you change the owner’s email address, the billing email is updated too. Invoices will be sent to the new address going forward.

Change your sign-in email

  1. Open your n8n instance and click the settings button in the bottom-left corner.

  2. Go to Settings > Personal.

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  1. Enter the new address in the Email field and click Save.

  2. Enter your account password, or your 2FA code if you have 2FA enabled.

  3. After your confirm, a verification email will be sent to your current email address (not the email you are changing to) from hey@mail.n8n.cloud. Locate this email and click Change the email.

    • This link will only be valid for 20 minutes.

  4. In the new page that opens, select to Confirm email change.

  5. Once the email has been changed, you’ll need to sign in again on all your sessions.

If the new email is already registered

  • The new email must not be the owner of another n8n cloud account.

    • If it is, you could delete the other instance or change the ownership to another email with this process. Once changed, you can retry the change on the required instance.

  • The new email must not already be a member of this instance.

    • If this is the case, consider deleting the existing user and transfer their workflows, credentials and data tables to the current owner email before making the change. If you are unsure about this process, please reach out to support and we can walk you through it.

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When you need human assistance

  • If you cannot change the email through the user interface.

  • If you no longer have access to the current email address, and therefore can't confirm the change.

  • If your instance is no longer available.

  • If SSO is enabled on your instance (an Enterprise feature).

Be prepared to verify ownership - support may request confirmation to proceed.

Troubleshooting checklist

  • Confirm you’re signed in to the correct instance.

  • Verify that your role is Owner. If it isn’t, contact the instance owner.

  • Ensure the new email isn’t already in use by another account.

  • Contact support if you need ownership transfer assistance.

More information

To contact support, open a support request through the support portal or email help@n8n.io, and ask to speak with a human agent for ownership or sign-in email changes.

Article Last Updated At: 2026-10-16T16:44:48.773Z